Reset your password
Open a secure Shootr recovery link to choose a new password for your account.
Open password reset →How can we help?
Get help with your account, bookings, payments, delivery, or a safety concern.
Account help
Questions about sign-in, your profile, notifications, privacy settings, or account deletion.
Contact support →Bookings and payments
Need help with a booking, cancellation, payment, payout, receipt, or rating?
Get booking help →Safety and reporting
Use the report and block controls in Shootr for account or content concerns. For urgent danger, contact local emergency services.
Report a concern →Shootr Delivery
Having trouble viewing, sending, or receiving shared creative files in a conversation?
Get delivery help →Before you email
Include the email connected to your Shootr account, a short description of what happened, and a screenshot if it helps explain the issue. Please do not send passwords, bank details, or full payment-card numbers.
Delete your account
Use Shootr’s account-deletion page if you cannot access the in-app deletion controls.
Contact Shootr
Email us at founder@shootrapp.com.