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How can we help?

Get help with your account, bookings, payments, delivery, or a safety concern.

Account help

Questions about sign-in, your profile, notifications, privacy settings, or account deletion.

Contact support →

Bookings and payments

Need help with a booking, cancellation, payment, payout, receipt, or rating?

Get booking help →

Safety and reporting

Use the report and block controls in Shootr for account or content concerns. For urgent danger, contact local emergency services.

Report a concern →

Shootr Delivery

Having trouble viewing, sending, or receiving shared creative files in a conversation?

Get delivery help →

Before you email

Include the email connected to your Shootr account, a short description of what happened, and a screenshot if it helps explain the issue. Please do not send passwords, bank details, or full payment-card numbers.

Contact Shootr

Email us at shootrapp@gmail.com.